Data Deletion Instructions
Last updated: 19 July 2026
This page explains how to request deletion of data held by the Visionstack social media
publishing application ("the App"), in line with the Meta Platform Terms and our
Privacy Policy.
How to request deletion
- Email hello@vizcommerce.com
with the subject line
Data Deletion Request.
- Include the social media account (for example the Instagram handle or Facebook Page name)
the request relates to.
- We confirm receipt within 7 days and complete deletion within
30 days.
Deleting by disconnecting the account
You can also revoke the App's access directly from the platform, which immediately stops all
access and triggers deletion of the stored token:
- Facebook: Settings & Privacy → Settings → Business Integrations → remove the App
- Instagram: Settings → Website Permissions / Apps and Websites → remove the App
- LinkedIn: Settings & Privacy → Data Privacy → Permitted Services → remove the App
What gets deleted
- Stored access tokens and account connection details — deleted immediately.
- Post records, captions, hashtags and generated media associated with that account.
- Performance metrics (likes, comments, shares, saves, reach, impressions) collected for those posts.
- Prompts and generation records linked to that account's content.
What is not deleted
- Content already published on the social platform itself. The App cannot remove posts from your
account once published — delete those from the platform directly.
- Records we are required to retain by law (for example accounting records). These are retained
only as long as legally required.
- Aggregate, anonymised statistics that cannot be linked back to any account.
Note on what we hold
The App is an internal tool used to publish to Visionstack's own social accounts. It does not
collect personal data about people who view, like, comment on or follow those posts, so there is
normally no third-party personal data to delete. See the
Privacy Policy for detail.
Contact
Visionstack
Email: hello@vizcommerce.com